Privacy Policy

Important:

The Privacy Terms are auto-translated from german to english.
Please read the original document under https://link2market.com/datenschutz

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The protection of your personal data is a very important and special concern for us. You should always know how we protect your data and what happens to your data. Therefore we will show you how data collection and storage works and how we ensure the protection of your personal data. This information also applies to our customers’ contractual partners.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transferred to a Google server in the USA and stored there.

This website uses Google Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by shortening it and excludes the possibility of direct personal reference. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our justified interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and internet use. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.

In order for Google Analytics to be used at all, you must explicitly agree to this when visiting the site, otherwise Google Analytics will not be activated; however, we would like to point out that if you do not agree to Google Analytics, you may not be able to use all the functions of this website to their full extent. You can change your agreement or disagreement at any time by clicking on the ‘Cookie settings’ link in the footer.

Google LLC with headquarters in the USA is certified for the us-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU.

For more information on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Use of cookies

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If a user calls up a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to make our website more user-friendly. Your decision to use Google Analytics is also stored in cookies. Some functions of our website cannot be offered without the use of cookies. For these functions it is necessary that the browser is recognized even after a page change. The user data collected by technically necessary cookies is not used to create user profiles.

In the above-mentioned purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 Para. 1 lit. f) DSGVO.

The following data is stored and transmitted in the cookies:

a) Language settings
b) Your decision regarding the use of individual cookies

In addition, we use cookies on our website which enable an analysis of the surfing behaviour of the users (third party cookies). Further information on the scope, purpose, legal basis and objection possibilities can be found in the respective sections of the relevant chapter of this data protection declaration.

Cookies are stored on the user’s computer and transmitted by the user to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent. The transmission of flash cookies cannot be prevented by the browser settings, but by changing the settings of the flash player.

Please note that you can also be informed individually about the setting of the cookies after your browser has been adjusted accordingly and can thus decide whether to accept them.

Using a live chat system

On our website we use a live chat system. For the purpose of operating this chat to answer live requests, your communicated chat name, communicated e-mail address, communicated telephone number and communicated chat content are collected and stored for the course of the chat. The chat and your provided chat name, email address and telephone number are stored in random access memory (RAM) and are deleted immediately after we or you have finished the chat conversation, but no later than 4 hours after the last message in the chat history. Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the site visitor’s Internet browser. The cookies enable the recognition of the site visitor’s Internet browser to ensure that the individual users of the chat function on our website can be distinguished.

If the information collected in this way contains a personal reference, processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our justified interest in effective customer service and the statistical analysis of user behaviour for optimisation purposes.

In order to avoid the storage of cookies, you can set your Internet browser so that no more cookies can be stored on your computer in the future or that already stored cookies are deleted. However, switching off all cookies may mean that the chat function on our website can no longer be executed.

How does Link2Market work?

Link2Market is a Software as a Service (SaaS) software and provides its functions to its customers for a fee. We offer this tool to commercial sellers who sell their products through marketplaces on the Internet. We support our customers in such areas as strategic sales planning, sales, communication with their customers, payment reconciliation, invoice printing and package shipment.

Principle

Link2Market handles the data you provide us with carefully and conscientiously. A collection, processing and use of your data is carried out exclusively within the framework of the legal regulations or in the case of your express consent. Your personal data and the personal data of others that you provide us with will not be sold, rented or passed on to third parties for other economic reasons, e.g. for marketing purposes. This applies both to the data of our customers (seller) and to the data of our customers’ contractual partners (buyer).

Responsible body

The responsible body within the meaning of the Basic Data Protection Regulation (DSGVO) and operator of the website https://link2market.com/ and the Link2Market Software is Ascora GmbH, Birkenallee 43, 27777 Ganderkesee (In the notes on data protection: “Link2Market”).

Collection, processing and use of personal data

Personal data is individual information about personal or factual relationships to your person.

Personal data is only collected if you provide it to us voluntarily – for example, in the course of registration (e.g., newsletter), an inquiry via the contact page or your online application. In this case the data processing is based on Art. 6 Para. 1 lit. a), b), c) or f) DSGVO.

The data of Link2Market customers will be used exclusively for the fulfilment of the contractual relationship concluded with Link2Market in accordance with Art. 6 I lit. b DSGVO.

Insofar as personal data of the contractual partners of Link2Market customers is transferred to Link2Market, this data is used exclusively for the execution of the sales contracts concluded between these parties. The Link2Market customer (seller), who uses the Link2Market service to process his concluded purchase contracts, also bears sole responsibility for the proper processing of his customer data in this case. He is always able to remove the personal data of his buyers from the Link2Market system.

Duration of storage

The duration of the storage of personal data is determined by the respective legal retention period. After expiry of the period, the data is routinely deleted if it is no longer required for the fulfilment or initiation of the contract and/or if we have no legitimate interest in further storage. If the exercise of intervention rights requires the deletion, the data will be deleted immediately.

What buyer data is transferred to Link2Market?

Link2Market requires the name, address and delivery address of the buyer in order to process the purchase contracts concluded between the parties. Link2Market receives this data from the seller. In principle, the buyer data transmitted to Link2Market corresponds to the data transmitted by the Internet marketplace operator to the seller after the auction has ended.

Technical security

The servers on which Link2Market is operated are located in a secure data center of an Internet service provider located in the Federal Republic of Germany and are protected against unauthorized access. Only authorized employees of Ascora GmbH and of the commissioned Internet service provider have access to the data processing systems. These employees are bound to secrecy and have been obligated to maintain data secrecy.

Appropriate state-of-the-art precautions have been taken against unlawful access to the database. Updates and security patches are continuously installed.

Rights of data subjects

Affected parties, i.e. natural persons whose personal data are processed by us, have the following rights in relation to their data:

Right to information

You can request at any time to receive a list of all data we have stored about you. We will provide the data as soon as possible.

Right to data correction

Should your personal data that we have stored contain errors, you can request the correction of these errors at any time.

Right to deletion of your personal data

You can request the deletion and/or blocking of your personal data at any time.

Deletion can be excluded if there is a legal obligation to store or release the data, e.g. to law enforcement agencies. In such cases the data will be blocked.

Right of objection

You can object to the processing of your personal data at any time.

The processing of your personal data is necessary for the conclusion or continuation of the user agreement for Link2Market. An objection will therefore prevent the conclusion of a contract and, in the case of an ongoing contract, will lead to the termination of the contractual relationship.

Right to surrender

You have the right to demand the release of your personal data. This means that you will be provided with the stored personal data in a readable format and existing copies of this data will be deleted from our systems.

Right of appeal to the supervisory authority

You have the possibility to lodge a complaint about the processing of your personal data with the supervisory authority. For Ascora GmbH, the responsible supervisory authority is the State Data Protection Commissioner of Lower Saxony.

Transfer of data to third countries

Apart from the above-mentioned Google Analytics data, no personal data is transferred to third countries.

Transfer of data to third parties

In exceptional cases, Link2Market is legally obliged to provide information to certain public bodies on request. These are criminal prosecution authorities, authorities that prosecute administrative offences that are subject to fines and the tax authorities. Furthermore, certain consumer and competition protection associations have a legal right to the disclosure of data. However, data will only be released after careful examination by Link2Market.

We are happy to answer questions about data protection: [email protected]

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